The dark side of process measurement

Article Abstract:

The quality process data measurement, despite having several advantages has its dark side too. Inadequate training and education by the management, and improper assessment performance, are some of the reasons behind these pitfalls. Suggestions to avoid pitfalls are also presented.

Methods, Evaluation

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Process improvement: even minor changes can make an impact

Article Abstract:

The development of sound processes could greatly enhance product quality and productivity. With a reduction in the changeover process time one can meet the team objective to increase productivity and reduce setup scrap and defective product.

Total quality management

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Beyond PDCA - a new process management model

Article Abstract:

A new process management model - 4P's cycle (prepare, perform, perfect and progress), which is felt to have overcome limitations of ISO 9000's PDCA model (plan-do-check-act), is presented.

Analysis, Business, ISO 9000 (Standard), Business models

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