Who's who in Q

Article Abstract:

Susan O. Schall is the president and owner of SOS Consulting LLC, a strategic process improvement firm. She is currently the newsletter editor and Internet liaison for the Northern Shenandoah Valley ASQ. She is married to Gary Morrison for eight years.

Management dynamics, Public affairs, Social aspects, Practice, American Society for Quality, Schall, Susan O.

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The face of quaility

Article Abstract:

A biography of Kenneth W. Kizer, chief executive officer of the National Quality Forum, which is a health care standard setting nonprofit organization in the United States, is presented.

Biography, Personality profile, Kizer, Kenneth W.

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Q and A with World Conference keynote speakers

Article Abstract:

President of the University of Miami Donna Shalala, founder of Generon Consulting Adam Kahane, and innovation expert Jim Carroll share their views on quality control.

Interview, University of Miami, Shalala, Donna E., Kahane, Adam, Carroll, Jim

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