Culture transformation through engagement and leadership

Article Abstract:

SFL has provided cultural transformation programs to both private and public sectors including fire departments. The process includes building directional statements, focusing on leadership development and developing reward structures and performance management systems.

Marketing procedures, Services information, Mail Order Houses, Electronic Shopping and Mail-Order Houses, Catalog and mail-order houses, Services, Mail-order industry, Mail order business, Leadership, Customer relations, Littlewoods Organisation PLC, Human resources consulting, Cultural resources management

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Drugs and alcohol at work

Article Abstract:

The methods of controlling the incidence of substance abuse and alcoholism by firefighters in the Fire and Rescue Service are described.

Substance abuse, Control, Mandatory drug testing, Drug testing

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Retaining for the future

Article Abstract:

The employee retention techniques adopted by the Oxfordshire Fire and Rescue Service are described.

Employee retention

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