Business process reengineering: a pathway for performance improvement

Article Abstract:

Business process reengineering offers materiel management professionals in the healthcare industry a means of identifying and developing alternatives for minimizing costs and improving business practices. The approach, which requires the establishment of a materiel management reengineering team, should look at new ways of enhancing the acquisition, receiving, storage and distribution of supplies. Cost-effective alternatives include electronic requisitioning, point-of-service purchasing and electronic data interchange.

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CEO expectation: the Star Wars materiel manager of the 1990s, or C-3PO as role model

Article Abstract:

Materiel managers can use the Star Wars android C-3PO as a role guide in meeting the expectations of CEOs in the decade of the 1990s. The acronym C-3PO can stand for credentials, customer-oriented management style, creativity, productivity standards and an organizational proactive attitude. Adherence to these guidelines can ensure success for materiel managers.

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