The management service company's expectation of the customer

Article Abstract:

A mutually beneficial relationship between the hospital and the management service company can be achieved by maintaining constant communication. In order to come up with an effective program, the management service company needs to know the hospital's primary objectives. The hospital, in turn, is expected to give a feedback as to how the program is faring. In addition, the hospital should explain management decisions to employees and express its support for the management service company. The two parties should also conduct regular assessments of the hospital management company's performance.

Management services, Services, Hospital management companies

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The Joint Commission and quality patient outcomes: role of materiel management

Article Abstract:

The continuous quality improvement (CQI) concept answers the Joint Commission on Accreditation of Healthcare Organizations's call for improved care in healthcare facilities by stressing the importance of materiel management and other departments in bringing excellent service and fine patient outcomes. Hospital CQI programs rely on departments working together to deliver quality service. Materiel management is expected to keep equipment in good condition so that clinicians who use these equipment can provide adequate care for patients.

Management, Evaluation, Laws, regulations and rules, Medical care, Medical care quality, Joint Commission on Accreditation of Healthcare Organizations, Outcome and process assessment (Health Care), Outcome and process assessment (Medical care)

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Developing a quality improvement program in materiel management

Article Abstract:

The implementation of a quality improvement program (QIP) in a hospital's materiel management department contributes to improved quality of patient care. Management commitment to quality is the foremost requirement of an effective QIP. The hospital administration should provide monetary or nonmonetary incentives to deserving employees if quality improvement goals are met. Devising a system of quality measurement is also valuable in monitoring quality improvement efforts.

Hospital materials management

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