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An ex-salesman tells how to win over difficult patients

Article Abstract:

Establishing a positive doctor-patient relationship is essential to good medical care. One of the ways for a doctor to promote a positive relationship with his or her patients is to make friendly inquiries about a patients life, such as moving plans or the well-being of a patient's children. Such conversation puts a patient at ease and promotes more open discussion of a patient's medical condition. Furthermore, patients should not be made to wait for a doctor to finish other business, such as phone conversations or reading mail. Most demanding or difficult patients can be satisfied if a doctor adopts a 'What am I doing wrong?' approach to treating them.

Author: Wassersu, Joseph D.
Publisher: American Medical Association
Publication Name: American Medical News
Subject: Health
ISSN: 0001-1843
Year: 1992
Column, Physician and patient, Physician-patient relations, Humor and anecdotes

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Ernst Theodor von Brucke (1880-1941) and Alexander Forbes (1882-1965): chronicle of a transatlantic friendship in difficult times

Article Abstract:

The transatlantic friendship of Ernst Theodor von Brucke and Alexander Forbes began as a scientific exchange in 1921 and proved to be supportive in difficult times. Von Brucke developed methods for simultaneous stimulation of excitatory and inhibitory pathways. Forbes combined mechanical recordings of reflexive muscle contraction with muscular electrical recording of action current in muscles. Von Brucke emigrated to US with the help of Forbes, following his dismissal from Austria, and worked on sensory and motor nerves with Forbes. Forbes continued to help von Brucke's family after his death.

Author: Seyfarth, Ernst-August
Publisher: Johns Hopkins University Press
Publication Name: Perspectives in Biology and Medicine
Subject: Health
ISSN: 0031-5982
Year: 1996
Von Brucke, Ernst Theodor, Forbes, Alexander (American physiologist)

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Modern times

Article Abstract:

A gastroenterologist describes his experience of unemployment that forced him to find work in general practice late in his career. Early in his career he thought his job would always be secure, in spite of rising numbers of physicians. He describes his depression, inactivity, and anxiety about losing his skills while unemployed. After applying for gastroenterology positions unsuccessfully he decided to seek work in internal medicine. Though this work required an adjustment he finds it rewarding.

Author: Stillman, Alfred E.
Publisher: Massachusetts Medical Society
Publication Name: The New England Journal of Medicine
Subject: Health
ISSN: 0028-4793
Year: 1995
Personal narratives, Supply and demand, Unemployment, Gastroenterologists, Internists

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