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Nurse counseling phone lines: triage or trespass?

Article Abstract:

HMOs and health plans increasingly offer nurse counseling phone lines as an additional service for health plan members. HMOs say the phone lines are a marketing advantage even as they provide useful triage and medical advice for members. Critics claim such phone lines interfere with the physician-patient relationship and that nurses should not be practicing medicine.

Author: Veach, Margaret
Publisher: American Medical Association
Publication Name: American Medical News
Subject: Health
ISSN: 0001-1843
Year: 1998
Nurses, Health care information services, Medical advice systems

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Answering the call of the West

Article Abstract:

Physician Perry Cook decided to work and reside in Landing, Wyoming, following her residency in radiology at Standford University. The opportunity to raise her family on a ranch was a primary reason for moving to Wyoming, but Cook cites the quality of her hospital setting and the patient-focused attitude of other physicians as critical.

Author: Wiebe, Christine
Publisher: American Medical Association
Publication Name: American Medical News
Subject: Health
ISSN: 0001-1843
Year: 1998
Health Care, Health Care and Social Assistance, Management, Medical care, Physicians, Medical professions, Beliefs, opinions and attitudes, Health services administration, Cook, Perry

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The frontier spirit

Article Abstract:

Managed care and HMOs have barely made any inroads to Wyoming, which remains one of the last states in the US with a preponderance of solo and independent group practitioners. Physicians in Wyoming value their independence, as do the patients they treat. Residents often travel hundreds of miles just to visit a private physician.

Author: Wiebe, Christine
Publisher: American Medical Association
Publication Name: American Medical News
Subject: Health
ISSN: 0001-1843
Year: 1998
Direct Health and Medical Insurance Carriers, Health Plan Administration, Managed care plans (Medical care), Health insurance industry

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Subjects list: Services, Health maintenance organizations, Wyoming
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