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Putting the care back in medical care; physicians find paying attention to the extras enhances patient satisfaction

Article Abstract:

Patients' satisfaction depends as much on knowing that the doctor cares about them as on technical skill. Also, satisfied patients may recommend the doctor to others. Compassion for patients is not just public relations; it amounts to an important component of medical care. For instance, patients being screened for breast cancer are given rapid responses to alleviate their uncertainty while waiting for test results.

Author: Breu, Joseph
Publisher: American Medical Association
Publication Name: American Medical News
Subject: Health
ISSN: 0001-1843
Year: 1992
Psychological aspects, Medical care

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The best prescription might be just taking time to care

Article Abstract:

All patients, including the elderly, should be treated with respect. For example, physicians should address their older patients by their full names and carefully listen to their concerns to avoid dangerous errors. In addition, they should monitor the prescriptions that older patient are taking to be sure that they are not overmedicated. Overmedication is dangerous and can deplete an older person's limited income.

Author: Morgan, David Z.
Publisher: American Medical Association
Publication Name: American Medical News
Subject: Health
ISSN: 0001-1843
Year: 1993
Social aspects, Care and treatment, Column, Physician and patient, Physician-patient relations, Aged patients, Elderly patients

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Subjects list: Practice, Physicians, Medical professions
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