Working with confidentiality: Improvements in the way nurses deal with relatives' requests for information are the aim of workshops

Article Abstract:

Senior nurses at Kettering General Hospital found that the reasons staff felt unable to given information to relatives over the telephone were the belief that such disclosure was forbidden, that the effect of information could not be controlled by the nurse and not knowing the identity of the caller. Ward sisters with more experience would be more likely to discuss matters with relatives, and a workshop was developed to given nurses more confidence in the area, help them decide what information should or should not be disclosed and help them to deal with relatives if declining to provide information.

Usage, Confidential communications

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Dealing with the dilemmas of confidentiality: Current guidance on confidentiality does not address the dilemmas facing practising nurses

Article Abstract:

There are dilemmas associated with the confidentiality of information given to nurses, in spite of UKCC guidance. It is stated that information can be disclosed with the patient's consent, when needed by law or if necessary to public interest. However the patient may not be competent to give consent, or consent may be implied. Disclosure of information to the police can cause problems for nurses, particularly those working in A&E. It is suggested that UKCC guidelines do little to ease the dilemmas.

Analysis, Privacy, Right of, Right of privacy, Medical records, Access control

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Maintaining confidentiality when tracing contacts

Article Abstract:

Although the UKCC has promoted the view in the nursing profession that confidentiality is central to its code of conduct, it has sought to clarify the concept in relation to HIV. In particular partner notification where the phrase exceptional circumstances is used to discuss possible occasions when a nurse may disclose a patient's HIV anitbody status. There is a need for a national protocol relating to contact-tracing and a requirement to be more open about HIV and AIDs.

Professional ethics

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