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Efficiency rules at HWI

Article Abstract:

Hardware Wholesalers Inc leadership adopted an efficient management style that helped the company grow and achieve financial stability. Low operating costs generated high patronage dividends that benefitted the hardware co-op members. HWI expanded its regional member base and helped its dealer-members prosper through its database marketing program called Do it Best Customer Program. HWI has no national advertising program and uses fewer staff members than other co-ops to manage its distribution center.

Author: Cory, Jim, Lambert, Cheryl Ann
Publisher: Reed Business Information, Inc. (US)
Publication Name: Home Improvement Market
Subject: Home and garden
ISSN: 0162-5896
Year: 1996

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Tension mounts among co-ops as Ace aggressively recruits

Article Abstract:

Ace Hardware Corp implemented a persuasive recruitment program to convert members from competing wholesalers. Ace reorganized its sales operations and created a division to recruit new members. Competing wholesalers such as Servistar Corp launched a direct-mail campaign to inform Ace dealers on Ace's recruitment practices and convert them over to Servistar. Ace increased its dealer membership in the upper Midwest through its recruitment strategies.

Author: Kelly, Joseph M.
Publisher: Reed Business Information, Inc. (US)
Publication Name: Home Improvement Market
Subject: Home and garden
ISSN: 0162-5896
Year: 1996
Ace Hardware Corp.

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Mr. HWI

Article Abstract:

Hardware Wholesalers Pres and CEO Mike McClelland has implemented an efficient management style to help his company prosper and enjoy financial stability. McClelland has regular meetings with HWI executives to discuss the company's day-to-day operations and programs to support its dealer-members' businesses. McClelland also organizes meetings with HWI distribution center employees and monthly staff meetings.

Author: Lambert, Cheryl Ann
Publisher: Reed Business Information, Inc. (US)
Publication Name: Home Improvement Market
Subject: Home and garden
ISSN: 0162-5896
Year: 1996
McClelland, Mike

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Subjects list: Management, Cover Story, Hardware industry, Hardware wholesalers, Hardware Wholesalers Inc.
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