Job satisfaction and the British worker

Article Abstract:

A study of 5,000 UK employees concludes job dissatisfaction often results from excessive work hours and limited promotions. White workers have more job satisfaction than black employees, while women generally are much more satisfied than male workers. Employees of larger companies and union members tend to be more dissatisfied. The most satisfied employees, however, are those with the lowest educational levels, while more-educated employees are more dissatisfied, perhaps due to heightened job expectations. Age and worker satisfaction are also positively correlated, according to this study.

United Kingdom, Testing, Job satisfaction

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Payment by results systems: British evidence

Article Abstract:

Research shows that payment by results systems for manual employees are positively linked with good financial performance and productivity growth. Payment by results systems are more probable within large organisations which operate short employment contracts. Evidence suggests that supervision can be reduced via payment by results systems, although the schemes are less likely to be adopted by unionized organisations. The adoption of a payment by results scheme is apparently driven by technical change, while capital intensity does not seem a crucial element.

Research, Models, Compensation management, Wage payment systems

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British Airways flies the marketing flag

Article Abstract:

British Airways has been using a market-oriented recruiting technique since winter 1989. Four recruitment teams were established, each one concentrating on a particular department, and customer service principles were applied to the recruitment process in the form of effective communication with internal and external job applicants. The advantages of working for British Airways were conveyed in a realistic manner, and different, but complementary, advertising campaigns were targeted toward various job applicants.

Air transportation, scheduled, Case studies, Airlines, Recruiting, Employee recruitment, British Airways PLC

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