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Human resources and labor relations

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Multiskilling in the round

Article Abstract:

Multi-skilling at GKN Hardy Spicer is a phased program that exhibits many principles of socio-technical job design theory. This leading supplier of joint and driver shafts for front-wheel drive vehicles is introducing new technology to reduce costs, improve quality, and reduce working capital. The strategy for implementation of the new technology is a blend of new and old styles in which first-level decisions are made by the operator with specialist assistance available for more complex problems. The goal of self-motivation is central to the retraining of technical operatives, although it also requires changes in human resource management. The changes occur in supervision, production management, salary, over-education, and skill interfaces.

Author: Pettigrew, Andrew, Hendry, Chris
Publisher: Personnel Publications Ltd.
Publication Name: Personnel Management
Subject: Human resources and labor relations
ISSN: 0031-5761
Year: 1988
Work design, GKN Hardy Spicer

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Banking on HRM to respond to change

Article Abstract:

The impact of business changes on human resource management is examined, using the Trustee Savings Bank (TSB) Scotland as an example. Since 1973 TSB Scotland has evolved from a collection of savings banks to a financial services corporation in direct competition with other retail banking organizations. The group has had to cope with two mergers, and to improve skills and performance levels. Personnel management at the company became more strategically oriented, preserved morale through the positive use of transfers and early retirement, established a systematic career development program, and balanced recruitment with training and development.

Author: Pettigrew, Andrew, Hendry, Chris
Publisher: Personnel Publications Ltd.
Publication Name: Personnel Management
Subject: Human resources and labor relations
ISSN: 0031-5761
Year: 1987
Strategic planning (Business), TSB Group PLC

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Changing patters of human resource management

Article Abstract:

A personnel management study focusing on 20 firms from 1979 to 1986-1987 by the University of Warwick reveals that recent changes in personnel management have often been made because of external competitive pressures, including: decentralization and internationalization, as well as internal pressures to increase productivity and performance. The external and internal pressures have resulted in changes in personnel activity in such areas as skill supply, training, and rewards management.

Author: Pettigrew, Andrew, Sparrow, Paul, Hendry, Chris
Publisher: Personnel Publications Ltd.
Publication Name: Personnel Management
Subject: Human resources and labor relations
ISSN: 0031-5761
Year: 1988
Research, Management, Competition (Economics), Quality control, Management research, Employee training, Warwick, University of, Great Britain

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Subjects list: Analysis, Human resource management
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