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Human resources and labor relations

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New strands for quality

Article Abstract:

A reorganization program launched in late 1989 has significantly improved the manufacturing efficiency of a communication cables plant operated by BICC Cables Inc. The program was centered on the joint adoption of just-in-time (JIT) manufacturing and teamworking strategies to reduce manufacturing costs and cash levels tied up in the business, while improving productivity and customer service capabilities. The shift to JIT manufacturing required the transformation of the plant's process-based operation into a dedicated product system, a move that resulted in the division of the plant's product range into four basic groups, with production of each group being handled by one of four manufacturing cells. The complexity of the changeover to JIT required a parallel shift to teamworking since the success of the JIT system was dependent on the cooperation of all 125 people working at the factory.

Author: Johnson, Ron, Bott, Keith
Publisher: Personnel Publications Ltd.
Publication Name: Personnel Management
Subject: Human resources and labor relations
ISSN: 0031-5761
Year: 1992
Communications Equipment, Steel wire and related products, Telecommunications equipment industry, Just in time inventory systems, Just in time systems, BICC Cables Inc.

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Why Bosch went for total quality

Article Abstract:

The new Cardiff, UK manufacturing operation of German multinational Robert Bosch GmbH has embarked on a total quality program with particular emphasis on the principles of 'lean production.' The aim of the Cardiff plant is to create a corporate culture that is quality-driven and is compatible with the the supplier quality assurance programs of its corporate customers. This importance placed on quality culture is the reason why Bosch choose to pursue excellence through TQM instead of the procedure-oriented BS5750 approach. The firm's quality program revolves around the concepts of internal customers, continuous improvement, teamworking and synergy, and measurement and feedback. With the implementation of TQM, the human resources department has been able to participate more actively in meeting corporate aims and objectives.

Author: Wibberly, Martin
Publisher: Personnel Publications Ltd.
Publication Name: Personnel Management
Subject: Human resources and labor relations
ISSN: 0031-5761
Year: 1992
Motor vehicle parts and accessories, Methods, Automobile equipment and supplies industry, Automotive parts industry, Cover Story, Total quality management, Robert Bosch GmbH

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HR change at British Steel: a cast iron success story?

Article Abstract:

British Steel implemented revolutionary teamworking strategies in its plants. The UK's fourth largest exporter was the first large scale steel producer to begin teamworking programs. The goals of the programs focused on improving quality standards, efficiency and employee contribution.

Publisher: Eclipse Publications Ltd.
Publication Name: IRS Employment Trends
Subject: Human resources and labor relations
ISSN: 1358-2216
Year: 1998
United Kingdom, Case studies, Human resource management, British Steel PLC

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Subjects list: Usage, Quality management, Work groups, Teamwork (Workplace)
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