Trauma in the workplace

Article Abstract:

A critical incident is any condition in the workplace that elicits powerful emotional responses and is stressful enough to disable a person's ability to cope. This definition covers death, calamities, violence and illnesses in the work environment. A critical incident affects not only the individual but also the whole organization. Organizational consequences of a disastrous situation can be felt not only in terms of financial losses but also through changes in employee work performance, changes in relationships between employees, changes in employee perceptions of management, and changes in management-employee relationships. In dealing with the organizational as well as individual effects of critical incidents, companies should have appropriate crisis planning. Guidelines for developing such a plan are provided.

Methods, Management, Work environment, Crisis management, Emergency management, Emergency preparedness

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Improving delivery option decisions

Article Abstract:

Advisor Enterprise 5.4 is an online decision making tool that aims to resolve the issue of deciding between program delivery options often based on assumptions. The idea behind the product is that smart, consistent and objective analysis of training alternatives before a program is developed or purchased will lead to better budget and resource allocation decisions.

United States, Product information, Decision support systems, Decision support software, Advisor Enterprise 5.4 (Decision support software)

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