Benefits Websites: controlling costs while enhancing communication

Article Abstract:

General Electric (GE) is one company which has reaped the benefits of its Website for employee benefits. GEs's benefits department experienced a reduction of 25,000 calls monthly. Also, it cost GE $8.00 to answer a telephone call while it only has to pay $1.00 for a Website inquiry. Its monthly savings reached $175,000. For employees, an online facility will allow them access to benefits even at their homes. Benefits information is also disseminated instantly and inexpensively.

Planning, Web sites (World Wide Web), Corporations, Information services, Web sites

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Welfare benefits for "irregular employees" - harbinger of change

Article Abstract:

Court decisions are paving the way for irregular employees to receive welfare benefits normally reserved for tenured workers. These decisions may be harbingers of change that would have a significant impact on labor legislation in the future. Managers should factor the results of these cases into their overall benefits management strategies in order to maximize financial and personnel management.

Cases, Compensation and benefits, Temporary employees

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