When managers mediate ... stuck in the middle with you

Article Abstract:

The use of managers as mediators in disputes between subordinates, peers, or between groups in an organization, is discussed. Topics include the advantages of using mediation where working relationships are involved, and recommended procedures for successful dispute resolution.

Negotiation, mediation and arbitration, Executives

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ADR versus litigation

Article Abstract:

The authors discusses history of the mediation process in the US and suggests that the adversary system of law has limited the role of alternative dispute resolution processes.

Adversary system (Law), Adversary system

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Questions litigators ask about mediation

Article Abstract:

The author responds to basic questions in regards to mediation, such as its need, pros and cons, costs, and procedures.

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