Bell units are cautious on new data services

Article Abstract:

The seven regional Bell companies remain cautious about introducing new information services despite their being granted permission to do so by a Federal District Court. The judicial decision still has to be endorsed by the appeals court and approved by Congress. Furthermore, the Federal Communications Commission will have to reverse its regulation requiring telephone companies to set up subsidiaries to handle information services, before the freedom to enter the services market achieves some value. The Bell companies are considering services such as customized stock quotes and other news reports, home security and health-monitoring systems, and 'electronic Yellow Pages.' The Philadelphia-based Bell Atlantic Corp plans to provide by the end of 1991 facsimile deliveries of electronic mail messages stored at a Bell computer.

Telephone Communication, Planning, Telephone companies, Information services, Business planning, Regional Bell Operating Companies, Legal Issues, Telephone Company, Telecommunications Industry, Telecommunications Services Industry, Bell Regional Holding Companies

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Repairing machinery from afar

Article Abstract:

Remote diagnosis of faulty electronic equipment is a growing trend in the telecommunications industry. Customers with faulty equipment, such as broken facsimile machines, call a repair center which then recovers the operating software via telephone lines. The operating software is analyzed for errors and then a corrected version is sent via the telephone lines. The entire process lasts an average of 20 minutes. Remote diagnosis had its origins in satellites, which required repairs from earth stations. The technology is having broader applications in the telecommunications industry and industry observers note that remote diagnosis will prove very useful in the future.

Technological forecasting, Maintenance and repair, Fax equipment, Facsimile equipment, column, Repair, Trends, Future of Computing, Service Industry, Fax Device, Fax machines, Remote Diagnosis

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Accusations Against MCI Could Drive Clients Away

Article Abstract:

Accusations that MCI allegedly fraudulently disguised long-distance telephone calls as local calls in order to pay lower charges to the regional Bell telephone companies that complete delivery of the calls may alienate current and potential new customers, industry analysts warn. Still to be answered is the question of whether such practices intensified after WorldCom and Bernard J. Ebbers took over MCI. Accounting frauds that led WorldCom to bankruptcy were conducted during the time Mr. Ebbers headed the company.

United States, Legal issues & crime, Communications, Broadcasting and Telecommunications, Public affairs, Police Protection, Fraud, Ethics, Company legal issue, Cases, Investigations, Communications industry, Ethical aspects, WCOM, MCI Inc.

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