Down but not out

Article Abstract:

Canadian travel agents are experiencing difficult times due to airline commission cuts and competition from Internet booking services provided by airlines. Travel agencies are coping with these challenges by developing new models of revenue generation such as separating their primary functions and by charging fees from their clients. Travellers still benefit despite the fees due to the savings which travel agents are able to provide.

Strategy & planning, Travel Agencies, Travel Agents

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High-tech hotels wired for guests

Article Abstract:

Toronto's Grand Hotel and Suites, owned by Amexon Property Management Inc., has wired its hotel rooms with two distinct phone lines, a fax line, and free high-speed Internet service. Guests also have an option to order a separate line allowing them direct-dial access from the outside.

Services introduction, Hotels & Motels, Hotels (except Casino Hotels) and Motels, Hotels and motels, Services, Amexon Property Management Inc.

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'It was a light bulb for me'

Article Abstract:

The emerging outsourcing trends and tips for small companies looking to take some of their operations offshore are discussed.

Forecasts, trends, outlooks, Management dynamics, Management, Forecasts and trends, Market trend/market analysis, Company business management, Outsourcing, Small and medium sized companies

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