Spotty service irks cellphone users

Article Abstract:

Cellphone users are complaining about the poor service given by wireless companies. Among them is Todd Tamminga who says he uses pay phones in making important calls to his clients rather using his AT&T Wireless service. In 1999, the FCC received almost 8,000 telephone inquiries about wireless service and the number of inquiries may rise by 100% in 2000. A few dissatisfied customers have sued their phone companies, with one subscriber being awarded $1,000 in a small-claims court.

Cellular Mobile Radio Services, Cellular and Other Wireless Telecommunications, Advertising, Cellular telephone services

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Personal service gets new standard

Article Abstract:

Upscale hotels are developing innovative services and amenities to attract wealthy and discriminating guests. Innovation has become important due to the intensifying competition in this market segment. Among the innovative services are Loews Miami Beach Hotel's bartender who provides room service, Atlanta's Ritz-Carlton Hotel's technology butler which is 24 hours, and New York's Bryant Park boutique hotel's 70-seat movie theater in its basement.

Services information, Hotels (except Casino Hotels) and Motels, Hotels & Motels

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Smaller cities set tempting lures for conventions

Article Abstract:

Smaller cities attracting convention business. The economic slowdown has meeting planners looking to save money by booking convention space in smaller cities.

Market information - general, Business services, not elsewhere classified, Convention and Trade Show Organizers, Convention Facility Support Svcs, Industry Overview, Convention services

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