Red carpet walk I

Article Abstract:

The 10th annual Edison Electric Institute National Accounts Customer Service Awards acclaimed top electric companies in terms of best overall customer service in 2006. Winners include PNM, Kansas City Power and Light, South Carolina Electric and Gas Company, and American Electric Power.

Appreciation, Achievements and awards, Customer service, Support services, Customer relations, Public utility holding companies

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Insecure about poor software quality

Article Abstract:

Software insecurity badly hits large corporations as they suffer huge losses. Though security software was the savior in early 2000 to mitigate the problem, but increase in the cases of attacks from 21,756 in 2000 to 82,094 in 2002 has led to a growing sense of insecurity.

Research Findings, Marketing research, Market research, Software security

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Air quality: first the good news

Article Abstract:

The two-sided character of air quality issues, which combines positive news and impending danger is described.

Prevention, Environmental aspects, Air pollution, Air quality

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