Satisfaction guaranteed?

Article Abstract:

Many companies are now developing a strong customer focus, regarding customer satisfaction as vital to their success. Customer focus has an impact on how companies do business, and also affects the way operations are carried out within the company. Recent research into the process of measuring customer satisfaction and its use by management indicates that a company's internal customers can create significant barriers to establishing external customer focus. Internal customers can present problems such as customer fear, market simplification and market complacency.

Research, Customer satisfaction

---

President and CEO: the businessman candidate must have some urgent principle to advance. After all, he could be out making money

Article Abstract:

Morris Taylor, 1996 presidential aspirant is CEO of Titan Wheel Intl, and he looks at running the government in the same light as running his company, in a straightforward way, for profit. Other major businessmen-candidates have the same basic philosophy, and they are all rich.

Evaluation, Political activity, Column, Political aspects, Presidential candidates, United States economic conditions, Businessmen, Taylor, Morris

---

Castaway with no soap and a flatulent boffin

Article Abstract:

A scientist relates his experiences of being sent to the small island of Capraia with four other scientists, as part of the 'Rough Science' television series.

Personal narratives, Scientists, Wilderness survival

Similar abstracts:

• Abstracts: Tartan but spartan. Scotland the brave. Pots of talent well applied
• Abstracts: Supermarket's pharmacy fusion. Pharmacy spins its web
• Abstracts: Bertram E. Smythies. Ronald Brand. Eric Austen
• Abstracts: A yardstick of variable length. Into thin air
• Abstracts: Feeding on Ethiopia's famine. Outlaw charm

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.