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Retail industry

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This is about nasty, difficult, miserable people you find in offices - sounds familiar?

Article Abstract:

Management training courses are increasingly giving advice about how to deal with difficult colleagues. Pryor Resources, for example, runs courses which look at conflict management and emotional control. The company identifies seven different types of difficult behaviour in colleagues, including being constantly negative, being unwilling to make a commitment, refusing to disclose information and being critical. Participants are encouraged to be assertive but to also seek to foster positive relationships.

Author: Clavane, Anthony
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1997
Methods, Management, Management training, Interpersonal conflict

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When the nasty Nineties bring trouble to toy-town

Article Abstract:

The Model Village run by Ken Wake in Ramsgate, England, has been extensively vandalized. This attraction opened in 1953, at a time when seaside resorts such as Ramsgate were becoming popular again following the austerity of the second world war. It was one of the first of its kind in the UK, and attracted large numbers of visitors. Wake has now had to employ a security guard to patrol the Model Village at night, and is shortly to install close-circuit television there.

Author: Veash, Nicole
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1998

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Negative, nasty and very effective

Article Abstract:

The Labour party's new approach to party political broadcasts, taking a much more aggressive tone, reflects the influence of US practices on politics and broadcasting in the UK. Party political broadcasts have generally been rather unpopular, with many viewers simply switching off. However, party promoters are now working hard to make them more sophisticated and effective.

Author: Kavanagh, Dennis
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1995
Advertising, Political parties

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