UK: INTERNET IS BOOSTING CONSUMERS' POWER

Article Abstract:

The Internet is giving more power to the consumer, who is now more aware of when they are being cheated because of the information available to them and greater choice. Allied to this, Axa plans to offer a financial supermarket via the Internet later in 2000 which will enable consumers to find the product offering the best value irrespective of their source. The insurance group's UK unit, Axa Sun Life, says that the move is based on the concept of offering a range of products as opposed to forcing consumers to opt for a firm's own products. Axa Sun Life's chief executive, Mark Wood, believes that major changes will occur, particularly as mortgage, life insurance and pension products can be compared and sold via the Internet without any problems.

Marketing, Axa

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UK: INTERNET WILL TURN SHOPPING TO LEISURE

Article Abstract:

A report by the RICS Research foundation predicts that within 20 years, high street shopping will become mainly recreational with cinemas and coffee shops replacing retail outlets and mundane items being bought via the Internet. Teleworking will become commonplace and people will make fewer out-of-town shopping expeditions, more of their time being spent on leisure activities. Executive director of the foundation, David Fitzpatrick, warns that the increase in e-commerce will necessitate much improved delivery arrangements with an emphasis on local distribution centres so that consumers can pick up their purchases at their convenience.

Forecasts, trends, outlooks, Forecasts and trends

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UK: CYBER SHOPPING DETRACTS FROM HIGH STREET

Article Abstract:

According to a survey of 1,000 shoppers conducted by National Opinion Polls(NOP), those aged between 15 and 24 said that high prices charged by shops deterred them from High Street shopping and could encourage them to resort to the internet. Online retailer Empire Direct claims it can offer prices as much as 30% cheaper as it has no overheads. However, Dixons claims that shoppers browse on the net and then come into buy products in the shops.

Statistics

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