World-Wide-Web technology in support of negotiation and communication

Article Abstract:

Constantly emerging World Wide Web applications have partly been responsible for the widespread adoption of the Internet as a communication medium and this is illustrated in the dramatically increasing number of electronic business transactions. However, an important area of Internet commerce pertaining to the negotiation of business contracts and the resolution of disputes has remained relatively undeveloped. Mainstream use of a multitude of Internet technologies in dispute resolution, business communications and especially contract negotiations will likely occur perhaps around 2003.

Specialized Telecom Services, Wired Telecommunications Carriers, Technology application, Labor relations, Negotiation, Negotiations, World Wide Web, Organizational communication, Labor disputes

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A comparison of two case studies illustrating the use of a collaborative information system to support competitive advantage

Article Abstract:

An analysis has been made on two case studies that contend that the use of collaborative information systems in managing information can lead to competitive advantage. Two companies, namely Intratech IS Bid and Southcom Competitive Intelligence, were studied and found to have dealt with similar situations. Findings have indicated that although Internet technologies facilitate for ease in communication, most Web applications dispose their implementation teams, creating ad hoc solutions and ignoring the need for thorough systems analysis.

Information Systems, Research, Economic aspects, Online services, Online information services, Southcom, intratech I.S. Bid

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Time of flight

Article Abstract:

Heathrow Airport has a new flight information system called Aircraft Data Administration Manager (ADAM) which has improved the airport's ability to handle 1,200 daily flight departures and arrivals. The implementation of the new system necessitated the retraining of airport staff to ensure the smooth operation of the system. ICL Company Peritas supervised the training which focused on real-life flight arrival and departure scenarios. A key point of the training was familiarizing the staff with new computer technology.

Services, Equipment and supplies, Training, Air traffic control, Heathrow Airport, Air traffic controllers, ICL PLC (London, England)

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