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All cues are not created equal: obtaining attitude persistence under low-involvement conditions

Article Abstract:

Attitude persistence research in consumer behavior has been predominantly associated with high- rather than low-involvement processing. Advertising, however, is most often processed as a low-involvement communication. We predict that different low-involvement cues lead to different degrees of attitude persistence. Consistent with this prediction, we find that under low-involvement conditions, when both related and unrelated peripheral cues evoke similar initial attitudes, only when the cue is related to the product category do attitudes persist over time. The results of two studies attest to the robustness of the phenomenon and add to current models of attitude persistence by showing that peripherally processed advertising cues (e.g., brand names and celebrity endorsers) may lead to persistence if they are related to the product being endorsed. (Reprinted by permission of the publisher.)

Author: Sengupta, Jaideep, Goodstein, Ronald C., Boninger, David S.
Publisher: University of Chicago Press
Publication Name: Journal of Consumer Research
Subject: Social sciences
ISSN: 0093-5301
Year: 1997
Consumer Behavior, Beliefs, opinions and attitudes, Consumers, Human information processing, Attitudes

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Money talks: perceived advertising expense and expected product quality

Article Abstract:

Does the perceived expense of a new product's advertising campaign influence expectations about the product's quality? This article conceptualizes the process by which perceived advertising expense acts as a cue to quality. Results from six experiments indicate that under some conditions, knowledge of cost-related campaign elements can evoke advertising expense inferences that influence quality predictions, and these inferences may be spontaneous. (Reprinted by permission of the publisher.)

Author: Wright, Peter, Kirmani, Amna
Publisher: University of Chicago Press
Publication Name: Journal of Consumer Research
Subject: Social sciences
ISSN: 0093-5301
Year: 1989
Psychological aspects, Product quality

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Subjects list: Research, Advertising, Consumer behavior
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