Perceived organizational support and employee diligence, commitment, and innovation

Article Abstract:

Two studies report a positive relationship of employees' perceptions of being valued and cared about by the organization with (a) conscientiousness in carrying out conventional job responsibilities, (b) expressed affective and calculative involvements in the organization, and (c) innovation on behalf of the organization in the absence of anticipated direct reward or personal recognition. In study 1, involving six occupations, positive relationships of perceived support with job attendance and performance were found. In Study 2, using manufacturing hourly employees and managers, perceived support was positively related to affective attachment, performance outcome expectancies, and the constructiveness of anonymous suggestions for helping the organization. These results favor the extension and integration of emotion-based and calculative theories of organizational commitment into a social-exchange approach. (Reprinted by permission of the publisher.)

Organizational behavior, Industrial psychology, Industrial-organizational psychology

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Investigation of the factors that influence employees' participation in development activities

Article Abstract:

In a field study, the factors that influence employees' participation in development activities are investigated. The proposed model hypothesized that the influence of self-efficacy and work environment perceptions on development activity is mediated by learning attitudes, perceptions of development needs, and perceived benefits. Attitudinal and perceptional data and self-report and objective measures of development activity were collected from employees in health maintenance (N = 343), financial services (N = 196), and public sector engineering firms (N = 496). Nostatistical support was found for the proposed mediated relation. However, motivation to learn, perception of benefits, and work environment perceptions had significant unique effects on developmental activity. (Reprinted by permission of the publisher.)

Psychological aspects, Workers

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Employee participation in a quality circle program: impact on quality of work life, productivity, and absenteeism

Article Abstract:

The impact of participation in quality circles, work groups based upon Japanese models, was the focus of a recent study of workers in a manufacturing facility. The study found that there as a positive correlation between quality circle participation and the quality of an employee's work life. The results indicate that the quality circle's value is as a buffer from negative factors, rather than as an active positive force.

Case studies, Innovations, Human resource management, Employee motivation, Job enrichment, Quality circles

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