Productivity

Article Abstract:

Increasing the efficiency of the restaurant operation means using the resources and services available creatively and aggressively. Remodeling may mean not only a change in layout and equipment of the kitchen, but also a change in personnel management techniques and expectations. Both labor and capital resources must be used for long-term productivity and profitability.

Statistics, Quality management, Restaurants, Traub, Herb, Kershaw, Ken, Brown, David (American double bassist)

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Train your servers to sell

Article Abstract:

Teaching waiters and waitresses to be salespeople as well as servers can increase the profits on each sales transaction. A correct and pleasant attitude is a major attribution which the server-seller must be trained to exhibit.

Human resource management, Training, Waiters, Waitpersons, Solomon, Ed, Davis, Mary Ann

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