TQM best practices: Experiences of Malaysian SMEs
Article Abstract:
Some of the most important findings of three case studies, undertaken at SME companies in Malaysia are presented. Some of the key issues that are addressed can be summarized as, effective top management commitment, an effective steering committee engaged in policy and planning management, real employee involvement, employee rewards and skills development.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
A comparative study of critical quality factors in Malaysia, Palestine, Saudi Arabia, Kuwait and Libya
Article Abstract:
The impact of culture of a nation on the total quality management practices of business enterprises is discussed. Malaysia, Palestine, Saudi Arabia, Kuwait and Libya are taken up for the study.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2007
User Contributions:
Comment about this article or add new information about this topic:
An analysis of the degree of small companies' dissatisfaction with ISO 9000 certification
Article Abstract:
The feasibility of (International Organization for Standardization) ISO 9000 certification benefits, for small companies, is examined.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Millions owed at the bar. A small comfort in divorce. Creative thinking
- Abstracts: The service volunteer-loyalty chain: an exploratory study of charitable not-for-profit service organizations. Operational, economic and mission elements in not-for-profit organizations: the case of the Chicago Symphony Orchestra
- Abstracts: Getting closure. Confection connection
- Abstracts: Consensus forecasts in business planning: their benefits and limitations. 12 most common threats to sales and operations planning process
- Abstracts: Sales and operations planning part I: the process. Sales and operations planning part II: enabling technology