Screening tools help AAA select best agents
Article Abstract:
The American Automobile Assn (AAA) has launched an automated system for screening skilled agents for their call centers. The new system helps to eliminate unqualified candidates before the reach the interview phase, thus, enabling the human resources staff to focus on the top candidates. AAA has tapped Align-Mark of Maitland, FL, to provide the system. Align- Mark is a company that offers telephone and video-based screening tools and recruitment and training consulting services.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 1999
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Doc-Talk medical answer line launches for consumers
Article Abstract:
Medical Advisory Systems, a long-time provider of medical advice over the telephone to ship crew, is introducing its first direct-to-consumer medical information hot line at the end of Sep 1999. Doc-Talk will be available 24-hours-a-day to inform consumers about the latest medical treatments and the choices they have. The hot line, however, will not offer medical advice or diagnoses, but only general medical information such as symptoms and side-effects.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 1999
User Contributions:
Comment about this article or add new information about this topic:
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