Shippers prefer UPS rate increase vs. FedEx surcharge
Article Abstract:
A study done by investment bank Bear, Stearns and Company Inc reveals that direct marketers prefer United Parcel Service's (UPS) rate increases rather than Federal Express' (FedEx) surcharges. UPS implemented a 3.5% rate increase for its express services, including Next Day Air, Second-Day Air and 3-Day Select Commercial Air. These adjustments would take effect on Feb 7, 2000. On the other hand, FedEx imposed a 3% surcharge on domestic and international package products. The study done by Bear Stearns showed that FedEx customer resent the total increase because they are hit upfront.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2000
User Contributions:
Comment about this article or add new information about this topic:
Companies lapse in response time to e-mail queries, survey finds
Article Abstract:
Brightware Inc has revealed a slower response time for consumers e-mailing questions directly to a company's Web site in comparison to the results to a similar survey performed in 1999. The leading replier that took only nine minutes to place a correct answer to a basic question was Sears, Roebuck and Co. The first placer in the 1999 survey was Texaco which replied in only four minutes.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2000
User Contributions:
Comment about this article or add new information about this topic:
ReturnBuy, Airborne logistics services partner
Article Abstract:
Airborne Logistics Service (ALS), a fulfillment and supply-chain solutions provider for businesses, has partnered with ReturnBuy, a returns and disposition services company, to provide a logistics solution. ALS officials believe that the company's core fulfillment and transportation services will be enhanced with ReturnBuy's product inspection and resale services.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2001
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Universal, BMG form joint venture. Metacritic tries content marketing. Mosaic Group in US joint venture
- Abstracts: Jupiter: online ad inflation on the way. Behavioral ad targeting heatls up, but questions remain. Ad:tech celebrates industry revival
- Abstracts: Swedish retailer buys internet book mart. FedEx bolsters India operations. Custom Brochures Offer 9 M ways To Visit Bermuda
- Abstracts: Free shipping still offered for some. Have shipping and handling charges gone too far
- Abstracts: User-generated media and brands. Revamp your online lead generation-fast. Get results using traditional techniques