The 10 pitfalls of benchmarking
Article Abstract:
An analysis of the merits and demerits of benchmarking, an accepted management technique to raise the standards of business performance raises several points for consideration, including support and sponsorship of projects by the management, selection of the right people for the project, proper understanding of the project, understanding the objectives and goals of the organization and focussing on processes of benchmarking efforts.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1995
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Incorporating the tools of creativity into quality management
Article Abstract:
Businesses which encourage staff to be imaginative and inventive must endeavour to enhance quality management procedures to ensure commercial success. The creation of novel concepts in industry can be stimulated using a number of mental exercises and techniques. Original thought can be derived from considering ideas from alternative viewpoints. Random word generation is also useful in developing inventiveness.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1998
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