Health care Mata Hari

Article Abstract:

Health care consultant Diane Peterson takes on the role of an undercover agent to evaluate hospital quality. As mystery shoppers are to the retail industry, Petersen is to the healthcare industry. She has visited 30 hospitals in the Houston, TX, area to see how she is treated as a patient in the admissions, security, nursing, maintenance, human resources departments, as well as in the parking lot and cafeteria.

Process, Physical Distribution, and Logistics Consulting Services, Management consulting services, Marketing Consulting Services, Methods, Innovations, Evaluation, Services, Quality control, Consultants, Consultants (Persons), Peterson, Diane

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South Florida

Article Abstract:

Hospitals and other health care institutions in the south Florida region of Palm Beach, Dade and Broward counties are undergoing rapid change and competition. The south Florida region has one of the highest penetrations of managed care, yet the area has an oversupply of hospital beds. Several hospitals including Columbia/HCA are busy affiliating with other health care providers.

Health aspects, Florida, Palm Beach County, Florida, Broward County, Florida, Miami-Dade County, Florida

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