Light satanic mills?
Article Abstract:
Customer call centers may be gaining the reputation of high-stress workplaces, yet most employ good human resources practices and have a very real desire to invest in staff, as the Merchants Group concluded in its 1990s study of call centers. This report did, however, identify absentee levels of between 4% and 20% indicating possibly serious stress or morale problems. Concerns of the report included in addition to turnover rates and morale that of the need for communication.
Publication Name: IRS Employment Trends
Subject: Human resources and labor relations
ISSN: 1358-2216
Year: 1998
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Inventory control in the process industry
Article Abstract:
An new automated inventory control system in a medium sized toiletries and pharmaceuticals company has increased stock accuracy and reduced operating cost by 170,000 pounds sterling per year. The system was developed to overcome problems associated with ownership, batch traceability, and sequencing. The new system increases efficiency by: processing orders with computers; categorizing stock by lot, location and status codes; and confirming orders with check digits.
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 1989
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Beyond the pale
Article Abstract:
People who tan are in the news, from Bob Dole to the Duchess of York. A dream is related in which people in an orgy of tanning, ritualistically throw sunblocks and self-tanning gel into a bonfire. The ozone hole is attacked with aerosol spray, and people run around in asbestos sarongs.
Publication Name: The New York Times Magazine
Subject:
ISSN: 0028-7822
Year: 1996
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