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Appeal of outsourcing grows as competition intensifies

Article Abstract:

Outsourcing strategies in the insurance industry have grown more popular as a means to keep costs down, to enhance customer service and to become more efficient. Firms that are expanding can use outsourcing as a way to grow and enter other markets, while downsizing companies can use outsourcing to achieve more control. Typically, back-office operations or technology is outsourced.

Author: Kriss, Charles J.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1996

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Farming out word-processing

Article Abstract:

Outsourcing enables outside experts to handle noncore business tasks while employees focus on their areas of expertise. Word processing, policy typing and transcription can be outsourced in the insurance industry to decrease costs, increase flexibility and increase productivity. An outsourcing firm should be evaluated for its knowledge of the insurance industry.

Author: Jurgensen, Anne M.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Life-Health Insurance Edition
Subject: Insurance
ISSN: 0275-0988
Year: 1996

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Appeal of outsourcing grows as competition intensifies

Article Abstract:

Outsourcing can be utilized by growing insurance companies to absorb new business and enter new markets. Selected functions, such as actuarial service and word processing, can be outsourced. Costs can be decreased, control can be increased and customer service can be improved with the utilization of outsourcing.

Author: Kriss, Charles J.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Life-Health Insurance Edition
Subject: Insurance
ISSN: 0275-0988
Year: 1996

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Subjects list: Management, Insurance industry, Insurance, Outsourcing, Usage
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