Companies need to issue some press relief
Article Abstract:
Automating the call sorting process is good commercial sense for businesses that deal with a high volume of callers. In the case of an insurance company, the system could be programmed to access a client's information once their policy number was entered over the phone. Insurance claim forms should be able to be submitted over the phone.
Publication Name: The Bulletin with Newsweek
Subject: News, opinion and commentary
ISSN: 1440-7485
Year: 1999
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Skilling time
Article Abstract:
Issues concerning the shortages of skills in the Information Technology industry in Australia are discussed. Particular attention is given to the increased possibility of information technology professionals to travel abroad rather than work for Australian companies.
Publication Name: The Bulletin with Newsweek
Subject: News, opinion and commentary
ISSN: 1440-7485
Year: 2001
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A datacast of thousands
Article Abstract:
The impact of digital broadcasting in Australia is discussed. Explanations of datacasting, multichannelling and the services which will become available to the consumer are presented.
Publication Name: The Bulletin with Newsweek
Subject: News, opinion and commentary
ISSN: 1440-7485
Year: 2000
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