| Management Solutions 1988 |
| Title | Subject | Authors |
|---|
| 14 telephone tips for Ernestine. (telephone behavior in business) | Human resources and labor relations | Alessandra, Janice, Alessandra, Tony |
| A case of alignment: tying decision styles to job demands. | Human resources and labor relations | Rowe, Alan J., Mason, Richard O. |
| Afraid of irate customers? You don't have to be! | Human resources and labor relations | El Fattal, David |
| An action plan for helping troubled employees. | Human resources and labor relations | Longenecker, Clinton O., Liverpool, Patrick R. |
| An ergonomics primer part 1: office considerations. (part one of a three-part series) | Human resources and labor relations | Joyce, Marilyn |
| An ergonomics primer - Part III: industrial applications. | Human resources and labor relations | Joyce, Marilyn |
| An ergonomics primer: the automated workstation. (second in a three-part series) | Human resources and labor relations | Joyce, Marilyn |
| Are you an awful manager? | Human resources and labor relations | Oman, Paul |
| Are your workers as creative as they could be? | Human resources and labor relations | Glassman, Edward |
| Avoiding political pitfalls. (in personnel management and organizational 'politics') | Human resources and labor relations | Karp, H.B. |
| Beyond leadership: the human factor in leadership. (includes related article listing ten commandments of leadership) | Human resources and labor relations | Karlins, Marvin, Hargis, Edyth |
| Breaking some bad management habits. | Human resources and labor relations | Hackett, Michael |
| Buck Rodgers on creating customer commitment. | Human resources and labor relations | |
| Built-in barriers to high performance. (in the organization) | Human resources and labor relations | Schaffer, Robert H. |
| Change: getting them to meet you half way. (how to get employees to support changes in policy or procedure) (includes related article on motivating employees through courtesy) | Human resources and labor relations | Miller, J. Thomas, III, Gold, Rosalind |
| Communication: the key to the manager-secretary relationship. | Human resources and labor relations | Lazary, Betsy |
| Conducting a safety audit in your workplace. | Human resources and labor relations | Monk, Dwight |
| Conducting a workplace tour. | Human resources and labor relations | Darnow, Bill |
| Cost cutting-profit making ideas. | Human resources and labor relations | Lansing, Rick L. |
| Counseling the marginal performer. | Human resources and labor relations | Schwartz, Andrew E. |
| Dealing with your absenteeism problem. (personnel management) | Human resources and labor relations | Sharifzadeh, Mansour |
| Defining the problem: the way to master business math. (reprinted from The Little Black Book of Business Math, published by the AMACOM division of the American Management Association) | Human resources and labor relations | Thomsett, Michael C. |
| "Do right": Lou Holtz's advice to managers. | Human resources and labor relations | Lansing, Rick |
| Exploring causes of problem performance. (personnel management) | Human resources and labor relations | Jacobs, Dorri |
| Following the Seven Ps: the route to promotion. | Human resources and labor relations | Matejka, Ken, Liebowitz, Jay |
| Giving feedback to foreign-born employees. | Human resources and labor relations | Stull, James B. |
| Good supervision: the best defense against wrongful discharge claims. | Human resources and labor relations | Steiner, Julius |
| Handling anger by reducing its cause. | Human resources and labor relations | Laurie, John |
| How do you rate as a manager? | Human resources and labor relations | Fritz, Roger |
| How to handle difficult people. | Human resources and labor relations | Weiss, Donald H. |
| How to keep your superstars shining. (how to manage outstanding employees) | Human resources and labor relations | Allcorn, Seth |
| How to tell your boss he's wrong. | Human resources and labor relations | McDonald, Don Michael |
| Interviewing savvy. (personnel recruitment) | Human resources and labor relations | |
| Is the assignment doable? (how to evaluate a new job or project before accepting it) | Human resources and labor relations | Straat, Kent L., Sabin, Nellie |
| Job satisfaction: it's the little things that count. | Human resources and labor relations | McAfee, R. Bruce, Glassman, Myron |
| Learning how to face that stressful situation. | Human resources and labor relations | Hingsburger, David |
| Maintaining morale during and after downsizing. (includes related article on the work loads of supervisors during a corporate restructuring) | Human resources and labor relations | Jacobs, Dorri |
| Making a contribution to meetings. (includes related article on managing meetings) | Human resources and labor relations | Berry, Waldron |
| Making report writing easier. (reprinted from a Quill Corporation report: 'How to Write Effective Business Reports') | Human resources and labor relations | |
| Making the most effective use of secretarial help. | Human resources and labor relations | Jackson, J. Howard, Johnson, Iris W. |
| Managing fluctuating workloads with temps. (temporary employees) | Human resources and labor relations | Fryar, Carolyn |
| Managing the troubled employee. | Human resources and labor relations | Royal, Roberta, Ayers, George W. |
| Managing your time. | Human resources and labor relations | Hollingsworth, A. Thomas, Mosca, Joseph |
| Maximizing management potential by building self-esteem. | Human resources and labor relations | Rinke, Wolf J. |
| Mediating those office conflicts. | Human resources and labor relations | DeStephen, Dan |
| Motivating entry-level service employees. | Human resources and labor relations | Merchant, John E. |
| Nine steps to a successful question and answer session. | Human resources and labor relations | Boyd, Stephen D. |
| One manager's journey beyond performance reviews. | Human resources and labor relations | Riley, Mary |
| Organizational performance and supervisory skills. | Human resources and labor relations | Nanda, Ravinder |
| Organizing that major assignment. | Human resources and labor relations | Reynolds, Helen, Tramel, Mary E. |
| Personal liability for an employment termination. | Human resources and labor relations | Genova, Angelo J. |
| Preparing to supervise. (making the adjustment from worker to supervisor) | Human resources and labor relations | Pearson, Dick |
| Productivity improvement begins today. | Human resources and labor relations | Bell, Chip R. |
| Putting together a career development program. | Human resources and labor relations | Klubnik, Joan P. |
| Quality principles for service industries. (includes related article on communicating the need for quality) | Human resources and labor relations | Frankovich, Jim, Baldwin, L.R. |
| Reversing reverse delegation. (managers who end up doing their employees' work) | Human resources and labor relations | Callarman, William G., McCartney, William W. |
| Seven steps to better reports. | Human resources and labor relations | Maidment, Robert |
| Should you change your leadership style? | Human resources and labor relations | Wiberg, Lars-Erik |
| Strategic planning: process and plan go hand in hand. | Human resources and labor relations | Baldwin, Steven R., McConnell, Michael |
| Stress reduction tips to use in and out of the workplace. | Human resources and labor relations | Gauntlett, Suzanne |
| Taking aim at problems. | Human resources and labor relations | Segall, Linda J., Meyers, Carol |
| Teaching responsibility to poor performers. (personnel management) (includes related article on supervising departmental 'externalizers') | Human resources and labor relations | |
| Team excellence. (personnel management) (includes related article listing ten 'commandments' characterizing team functioning) | Human resources and labor relations | King, Dennis |
| Telephone techniques that help you make a good impression. | Human resources and labor relations | Stein, Franklin J. |
| Ten key strategies for communicating more clearly. | Human resources and labor relations | Matejka, Ken |
| The basis for good customer service. | Human resources and labor relations | Lieberman, Lawrence |
| The care and weeding of office records. (paperwork reduction) | Human resources and labor relations | Jakubovics, Jerry |
| The do's and don'ts for getting top performance. | Human resources and labor relations | Grant, Philip C. |
| The employment contract: when and how to negotiate it. | Human resources and labor relations | Rubenstone, Catherine H. |
| The legal side of performance appraisals. | Human resources and labor relations | Weiss, Donald H. |
| The need for recognition. (employees' need to have their accomplishments recognized) | Human resources and labor relations | Nelson, Andre |
| The path to managerial self-destruction. | Human resources and labor relations | Sondak, Arthur |
| The path to managerial self-destruction. (second of a two-part series) | Human resources and labor relations | Sondak, Arthur |
| The proper use of discipline. (in business) | Human resources and labor relations | Humphreys, L. Wade, Humphreys, Neil J. |
| Three proven steps for getting raises and promotions. | Human resources and labor relations | Snelling, Robert O., Sr. |
| Total priority management. | Human resources and labor relations | Stamp, Daniel |
| Total teamwork: how to be a leader, how to be a member. (includes related article on the middle manager's role in team building) | Human resources and labor relations | Mossop, Mary Walsh |
| Truth-in-doors. (personnel management) | Human resources and labor relations | Griggs, Walter S., Johnston, Wallace R. |
| Understanding your employees: step one in results. | Human resources and labor relations | Alessandra, Anthony |
| Unlocking employee performance: pay for performance. | Human resources and labor relations | Schneier, Craig Eric, Burchman, Seymour, Dewey, Barbara |
| Unlocking employee potential: developing skills. | Human resources and labor relations | Schneier, Craig Eric, Burchman, Seymour, MacCoy, David |
| Unlocking employee potential: managing performance. | Human resources and labor relations | Schneier, Craig Eric, Brown, Amy, Burchman, Seymour |
| Until you have a personal manager. | Human resources and labor relations | Straat, Kent L. |
| What employees 'see' is what organizations 'get'. (understanding employees' perceptions of the work environment) | Human resources and labor relations | Kinlaw, Dennis C. |
| When making that decision. (in management) | Human resources and labor relations | Deitzer, Bernard A., Krigline, Alan G. |
| Why budgets fail. (budget management for supervisors) | Human resources and labor relations | Thomsett, Michael C. |
| Winning customer service. (includes related article on guidelines for improving customer service) | Human resources and labor relations | Cathcart, Jim |
| Working with your company's code of ethics. | Human resources and labor relations | Davis, Michael |
| Writing your own resume. | Human resources and labor relations | Rosen, Elizabeth Anne |
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