| Public Productivity and Management Review 1997 |
| Title | Subject | Authors |
|---|
| Administrative benchmarks in management training. | Political science | Paddock, Susan C. |
| Administrative creativity in local government. | Political science | West, Jonathan P., Berman, Evan M. |
| Affirmative action and economics: a framework for analysis | Political science | Joseph, Alma M., Coleman, Henry A. |
| Are the best and the brightest fleeing public sector employment? | Political science | Crewson, Philip E. |
| Counterpoint: by thine own voice, shalt thou be known. (response to article by Christina F. Jeffrey, in this issue, p. 224) | Political science | Guy, Mary E. |
| Explaining managerial acceptance of expert systems. (electronic decision-making) | Political science | Berry, Frances Stokes |
| Going remote: the use of distance learning, the World Wide Web, and the Internet in graduate programs of public affairs and administration. | Political science | Reed, B.J., Rahm, Dianne |
| Government reinvention and affirmative action: implications for women and minorities. | Political science | DuPont-Morales, M.A. |
| Implementing quality service in a public hospital setting: a path-analytic study of organizational antecedents of employee perceptions and outcomes. | Political science | Ashkanasy, Neal M., Callan, Victor J., Harber, Daphne G. |
| Improving the council's evaluation of the city manager: three alternative methods. | Political science | Wheeland, Craig M. |
| Is a citizen a customer? | Political science | Pegnato, Joseph A. |
| Looking like America: the continuing importance of affirmative action in federal employment. | Political science | Naff, Katherine C., Crum, John |
| On the folly of rewarding A, while hoping for B: measuring and rewarding agency performance in public-sector strategy. | Political science | George, Gerard, Stone, Warren S. |
| Organizational structures to match new information-rich environments: lessons from the study of chaos. | Political science | Neumann, Francis X. Jr. |
| Participatory strategies in quality improvement programs. | Political science | Berg, Anne Marie |
| Point: rethinking affirmative action. | Political science | Jeffrey, Christina R. |
| Productivity and affirmative action. | Political science | Bruce, Willa, Williams, Ethel |
| Public administration in transformation. (challenges to the state and to public management)(Editorial) | Political science | Felbinger, Claire, Holzer, Marc |
| Public services production in context: toward a multilevel, multistakeholder model. | Political science | Kirchhoff, Judith J. |
| Quality measurement in Spanish municipalities: transferring private sector experiences. | Political science | Font, Javier |
| Racism, community, and democracy: the ethics of affirmative action. | Political science | Adams, Guy B. |
| Reevaluating methods of establishing priorities for governmental services. | Political science | Franklin, Aimee L., Hale, Mary M. |
| Reinventing government and redefining leadership. | Political science | Zajac, Gary, Ali Al-Kazemi |
| Service Quality in the Service Sector: an international symposium. | Political science | Halachmi, Arie |
| Sex, race, and affirmative action: an uneasy alliance. | Political science | Newman, Meredith A. |
| Strategies for managing tensions between public employment and private service delivery. | Political science | Jackson, Cynthia Y. |
| Strategies for reinventing federal agencies; gardening versus engineering. | Political science | Thompson, James R., Sanders, Ronald P. |
| The evolution of assistance to grassroots organizations. | Political science | Silberberg, Mina |
| The path of quality in a Spanish autonomous agency. | Political science | Parrado-Diez, Salvador, Ruiz-Lopez, Joaquin |
| The relationship between job satisfaction and performance: the case of local government finance officers in Ohio. | Political science | Gianakis, Gerasimos A., McCue, Clifford P. |
| Transformation from public administration to management. (success and challenges of public sector reform in Hong Kong) | Political science | Lam, Jermain T.M. |
| Viewing organizations as customers of government services. (data from Maryland's housing development programs) | Political science | Van Ryzin, Gregg G., Freeman, E. Wayne |
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