Alternative conceptions of feedback in dynamic decision environments: an experimental investigation

Article Abstract:

Techniques for the improvement of decisions-making in dynamic environments are analyzed and evaluated. These techniques include outcome feedback, cognitive feedback and cognitive feedfoward. The last two arose given the unsatisfactory performance of outcome feedback in previous research. A laboratory experiment is used to compare the effects of the three techniques on decision-making performance. The experiment involved the managament of software development programs given disequilibriating shocks. The results indicate that participants given cognitive feedback outperformed others, while those given cognitive feedforwardlikewise did better than those given outcome feedback. However, regardless to the techniques used, particpants in the ideal projects did best, followed by those in the undersize and fixed size projects, respectively.

Feedback (Psychology), Feedback (Communication)

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Procedural justice and managers' in-role and extra-role behavior: the case of the multinational

Article Abstract:

A time-lagged survey of 119 subsidiary executives of multinational corporations was carried out to test a new hypothesis that looks at an attitude of commitment to support decisions as a predictor of extra-role behavior of multinationals' subsidiary top management. Specifically, a time lag of 10 months was employed in the survey to examine both direct and indirect causal linkages between the exercise of procedural justice by parent organizations in their global resource allocation decision-making process and subsidiary managers' commitment to support decisions. The results, which support the new theory, demonstrated that the practice of procedural justice motivates the top executives of a subsidiary to go beyond the call of duty in implementing their organization's resource allocation decisions.

Management science, Case studies, International business enterprises, Multinational corporations, Executives, Judicial process, Resource allocation, Procedure (Law)

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