Breaking through barriers to TQM effectiveness: Lack of commitment of upper-level management

Article Abstract:

The importance of senior management commitment to successful implementation of TQM initiatives is examined. Brief remarks about prospects for the highly committed senior management of TQM organizations, and the need or future empirical research on the factors that impedes transition to a stable total quality environment is concluded.

Engineering Services, Quality Control Engineering

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Top management: A threat or an opportunity to TQM?

Article Abstract:

A strong consensus that top management commitment is essential for successful TQM implementation is revealed. Implications are discussed to generate research propositions that focus on the interplay of upper and middle level management and employees' commitment.

United States, Management dynamics, Management, Chief executive officers, Company business management, Business performance management

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Managing change initiatives: fantasy or reality? The case of public sector organisations

Article Abstract:

The impact of change management in public enterprises on increasing the value of their capital and improving delivery services are discussed.

Forecasts, trends, outlooks, Product quality, Services information, Other General Government Support, Government Enterprises-Total Govt, Methods, Services, Forecasts and trends, Quality management, Market trend/market analysis, Organizational change, Government business enterprises, Public enterprises, Change management

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