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Business, general

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Consuming technology: why marketers sometimes get it wrong

Article Abstract:

The interaction between technologies, firms, customers and society is analyzed. Strategies that can be adopted by various firms to take full advantage of these interactions are presented.

Author: Berthon, Pierre, Pitt, Leyland, Hulbert, James Mac
Publisher: University of California Press
Publication Name: California Management Review
Subject: Business, general
ISSN: 0008-1256
Year: 2005
Usage, Marketing, Technology, Company marketing practices

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Viewing brands in multiple dimensions

Article Abstract:

The importance of brand management for business organizations, and the success of brands which depends on many factors like time, context and brand endorser, is discussed.

Author: Berthon, Pierre, Pitt, Leyland, Hulbert, James M., Holbrook, Morris B.
Publisher: Sloan Management Review
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2007
Economic aspects, Product management, Business success

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Developing an effective customer loyalty program

Article Abstract:

The methods adopted by various firms for the management of customer relations, through the development of customer loyalty programs, are described.

Author: Berman, Barry
Publisher: University of California Press
Publication Name: California Management Review
Subject: Business, general
ISSN: 0008-1256
Year: 2006
California, Methods, Customer relations

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Subjects list: United States, Management, Business enterprises, Company business management
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