Increasing revenue with repeat sales

Article Abstract:

Businesses have begun to see the need to build better customer relations as a means of increasing revenues. An emphasis is being placed on developing customer loyalty rather than solely focusing on finding new ones. Sales personnel will soon be rewarded for their ability to entice customers back.

Analysis, Forecasts and trends, Customer relations, Sales personnel, Salespeople

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Family leave rules issued

Article Abstract:

Employers should prepare for possible employee abuse of the family and medical leave law. The law allows people other than doctors to certify the leave requests, and has a lax definition of a serious medical condition. Employers should communicate to employees how to use family leave.

Management, Sick leave, Family leave

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Selling to Uncle Sam: new, easier rules

Article Abstract:

The Federal Acquisition Streamlining Act helps small businesses that want government contracts by simplifying the bidding process for smaller contracts. There will be more purchases of off-the-shelf items, on-line bidding and a higher threshold for contracts limited to small firms.

Small business, Government purchasing

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