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Knowledge-worker productivity: the biggest challenge

Article Abstract:

The most important contribution of management in the 20th century was to increase manual worker productivity fifty-fold. The most important contribution of management in the 21st century will be to increase knowledge worker productivity - hopefully by the same percentage. So far it is abysmally low and in many areas (hospital nurses, for instance, or design engineers in the automobile industry) actually lower than it was 70 years ago. So far, almost no one has addressed it. Yet we know how to increase - and rapidly - the productivity of knowledge workers. The methods, however, are totally different from those that increased the productivity of manual workers. (Reprinted by permission of the publisher.)

Author: Drucker, Peter F.
Publisher: University of California Press
Publication Name: California Management Review
Subject: Business, general
ISSN: 0008-1256
Year: 1999
Methods, Management, Information technology, Information management, Labor productivity, Knowledge workers

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The New Meaning of Corporate Social Responsibility

Article Abstract:

The primary corporate social responsibility is to make profits to cover costs of economic, social, and technical change. A history of business social responsibility focuses on Andrew Carnegie and Julius Rosenwald. The inability of government to solve social problems is documented. Examples of non-governmental institutions which perform tasks outlined by government include hospitals, communication systems, and defense procurement. Business must convert social problems into business opportunities. The major source of capital formation is through business profits, which can then finance new jobs.

Author: Drucker, Peter F.
Publisher: University of California Press
Publication Name: California Management Review
Subject: Business, general
ISSN: 0008-1256
Year: 1984
Social aspects, Business, Evaluation, Finance, History, Corporations, Savings, Domestic policy, Government programs

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Entrepreneurial strategies

Article Abstract:

Effective entrepreneurial strategies include "The Fustest with the Mostest" and "Hit The Where They Ain't". The former strategy involves designing the business with the goal being a permanent leadership position. The latter strategy splits into two sub-strategies: "Creative Imitation", which involves more effective marketing of other companies' innovations; and "Entrepreneurial Judo" where a business moves into a market created by its competitor.

Author: Drucker, Peter F.
Publisher: University of California Press
Publication Name: California Management Review
Subject: Business, general
ISSN: 0008-1256
Year: 1985
Analysis, Management research, Marketing research, Market research, Entrepreneurship

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