Youth and technology to the rescue

Article Abstract:

Sales of direct selling in different countries as reported by the World Federation of Direct Selling Association are discussed. The worldwide sales rose from US $40 billion in 1989 to US $89 billion in 2004, the growth being slow due to the emergence of the internet. As for internet direst sales, they have risen to six times the level of conventional sales. For the year 2004, its sales have reached $525 billion.

Australia, Sales & consumption, Mail Order Houses, Electronic Shopping and Mail-Order Houses, Catalog and mail-order houses, Mail-order industry, Mail order business, Global economy, Industry sales and revenue, Direct selling, Retail mail order management software

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Market researchers hunt for online respondents

Article Abstract:

Issues concerning the use of the Internet to assess customer satisfaction and obtain customer feedback are discussed. Particular attention is given to whether online polling can ever be truly representative.

Measurement, Marketing research, Market research, Customer satisfaction

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'E' is for ephemeral: a crowded market and sagging share prices have taken the wind out of Internet retailing in the U.S

Article Abstract:

The problems facing many Internet retailing ventures in the US are discussed. Emphasis is now shifting away from business-to-consumer activities and towards business-to-business.

Online services, Internet services

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