AUSTRIA: SERVICE OFFERS BY MEDICAL INSURERS

Article Abstract:

The leading companies in the Austrian private medical insurance market have introduced additional services to clients. The market leader Uniqa (just under 50% market share) is cooperating with Gesundheit-Scout24, a subsidiary of Metro, offering information services to both patients and doctors on the internet. A telephone-based counselling service by doctors is available for EUR 2 per month. A similar counselling service is offered by the runner-up, Wiener Stadtische (21% market share), which cooperates with the European call centre operator MD Medicus. Generali (10% market share) is helping patients to find the best medical experts in a service (Tip & Tat Best Doctors) that costs EUR 3.6 per month. Merkur holds 13.4% of the Austrian medical insurance market, while the other competitors, Interunfall, Allianz, VJV and Collegialitat-Direkt, each have less than 3% of the market.

Marketing procedures, Generali

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AUSTRIA: PATIENTS TO PAY MORE

Article Abstract:

Austria's new coalition government parties OVP and FPO have agreed that statutory medical insurance institutes are allowed to introduce additional patient's contributions of up to 20% to cover their deficits. Currently the 6.5mn Austrians covered by statutory medical insurance are already paying about Sch 10bn per year in such "excesses". The new government's plans may result in the sum increasing by Sch 11bn. Until now the deficits of statutory medical insurance funds have been covered by a central fund. Under the government's plans, however, each insurer would have to take care of the deficit independently.

Government domestic functions, Commodity & service prices

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Austria: Criticism of accident insurance plans

Article Abstract:

The Austrian accident insurance company, Allgemeine Unfallversicherungsanstalt (AUVA) has criticised the decision to reduce employers contributions to accident insurance from 1.4% to 1.2% of employees' salaries. The institute called for a reduction of 1.3%, as well as compensatory measures from the health fund (Krankenkasse). The planned reduction would cost the company Sch 1.8bn and cause it to slide into debt. The chamber of commerce is demanding the reduction in contributions to reduce salary costs.

Government regulation (cont), Personnel administration, Insurance industry

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