FRANCE: THE SNCF'S SOCRATE SYSTEM

Article Abstract:

Socrate, the SNCF's reservation system was launched in 1993 when the TGV-Nord high-speed railroad went into service. It is based on Sabre, American Airlines' Global Distribution system. Socrate has met with a number of criticisms because of certain data anomalies, but after several changes it has improved the SNCF's commercial policy. The SNCF is presently renovating the sales terminals at ticket windows and at automatic distributors. The ticket window sales terminals are going to change from OS/2 to Windows 2000 in a three-level client-server architecture.

General services, Railroads, Rail Transportation, Societe Nationale des Chemins de Fer Francais

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FRANCE: AOL LOSES COURT BATTLE

Article Abstract:

AOL France, the Internet provider has been prompted to pay FFr 100,000 (instead of 250,000 as stated following a previous court decision) to UFC-Que Choisir, the French consumer association, according to a recent decision by the court of appeal in Versailles. AOL France was brought to court on grounds of failure to its commitments toward users of its unlimited Internet access service. AOL France's advertising for this service is misleading, the court of appeal confirmed.

Legal issues & crime, Telegraph & other communications, Internet service providers, AOL France

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