Communicative staging of the wilderness servicescape

Article Abstract:

An analysis of the servicescape provided by wilderness tours shows that the primary instrument for producing such an environment is communicative staging. Cultural themes then frame the servicescape and evaluations show that these themes provide insights on the fundamentals that may be used to create new servicescapes, their interpretation and their management. Servicescapes allow for the creation of new services with an underlying social context.

Travel Agents, Travel Agencies, Social aspects, Management, Services industry, Service industries, Ecotourism, Outdoor recreation

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Duty-free - abolition and beyond

Article Abstract:

The introduction of tax-paid shopping is expected to replace the traditional duty-free expenditure associated with travel. Sales from tax-free and duty free goods are forecast to fall from 1,041 million pounds sterling in 1999 to 789 million pounds sterling by 2004.

All Other Specialty Food Stores, Misc. general merchandise stores, Duty Free Shops, United Kingdom, Travel industry, Statistics, Duty-free stores

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