Amtrak promises free ride if service misses the mark

Article Abstract:

Amtrak will offer passengers free rides if service fails to meet national standards. The service standards, soon to be published, will address customer treatment, timeliness, and railcar condition, according to new Amtrak president George Warrington. The free ride credits will be valued at the price of the ticket on the leg on which the customer dissatisfaction occured. The customer service intitiative is designed to draw attention to the new Acela Express service to be launched in late 1999.

Railroad Passenger Operations, Line-Haul Railroads, Positioning, Pennsylvania, Promotion, Passenger rail services

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Luxurious 3d quarter is Toll Bros.' best ever

Article Abstract:

Luxury builder Toll Bros Inc. reported its best quarterly earning of July 2004 reporting a net profit of $106 million up by 56% and revenue up by $1.01 billion up by 46% as compared to 2003 quarter's figures. The higher volume reduced overhead unit and increasing the profit margin.

Sales, profits & dividends, Real estate developers, Company sales and earnings, Company earnings/profit, Toll Bros.

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A sigh of relief for big plans at Penn's Landing

Article Abstract:

Philadelphia's Penn's Landing entertainment center is slated for completion after port and city officials reached an agreement with developer Melvin Simon. The developer is close to signing tenancy contracts with Comcast Corp. and other private investors.

Geographic, Comcast Corp., CMCSA, Penn's Landing Corp.

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