Are you listening?

Article Abstract:

Accountants should cultivate the ability of listening to their clients to keep them and gain others. There are three ways whereby practitioners can make listening an uplifting experience. These are: liking the person being talked to, focusing only on the needs and interests of the other party and giving full attention to everything that the client is saying. An elaboration of these ways is given. Techniques to loosen up clients and make them express their concerns during speaking encounters are also presented.

Methods, Accountants, Customer service, Public relations

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The KPM-Genie connection

Article Abstract:

The people in the auditing firm of KPMG are the first persons to know who the winners would be in the annual Genie Awards. The awards are given to honor the people who have outstanding contributions in Canada's motion picture industry. The 41 movies entered in the awards were screened by the Academy of Canadian Cinema & Television. KPM tabulates the nominations judged by the academy's members and the chief accountant only reveals the awardees to the academy president a day before the ceremonies.

Motion Picture and Video Industries, Accounting & Auditing Services, Accounting, Tax Preparation, Bookkeeping, and Payroll Services, Motion Picture & TV Production, Motion Picture Production & Services, Canada, Achievements and awards, Motion picture industry, Movie industry, Genie Awards, KPMG L.L.P. (Toronto, Ontario)

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The eastern front

Article Abstract:

Six of the world's largest accounting firms are helping the former communist countries in Eastern Europe and the newly established Commonwealth of Independent States manage their economic problems including bankruptcy, liquidation and privatization. These firms face various risks which can result from unstable governments, faulty legislation and civil war. However, they are able to convince their clients that despite the risks, financial crisis can be managed effectively.

Economic aspects, Eastern Europe, Commonwealth of Independent States, Europe, Eastern

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