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Developing a value-based measure of market orientation in an interactive service relationship

Article Abstract:

A value-based method of market orientation analysis in interactive service relationship is presented. The study incorporates both qualitative and quantitative analysis.

Author: Quester, Pascale G., Chen, Shu-Ching
Publisher: Harcourt Brace & Company Ltd.
Publication Name: Journal of Marketing Management
Subject: Business
ISSN: 0267-257X
Year: 2005
United States, Interactive marketing

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Developing a value-based measure of market orientation in an interactive service relationship

Article Abstract:

A value-based method of market orientation analysis in interactive service relationship is presented. The study incorporates both qualitative and quantitative analysis.

Author: Quester, Pascale G., Chen, Shu-Ching
Publisher: Harcourt Brace & Company Ltd.
Publication Name: Journal of Marketing Management
Subject: Business
ISSN: 0267-257X
Year: 2005
Market Research, Market Research & Product Development, Marketing research

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Modeling store loyalty: perceived value in market orientation practice

Article Abstract:

The impact of market orientation on customer loyalty and customer satisfaction is examined.

Author: Quester, Pascale G., Chen, Shu-Ching
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2006
Taiwan, Marketing Management, Administration of Marketing, Influence, Customer satisfaction, Customer loyalty

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Subjects list: Methods, Analysis
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