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Private-sector tools for the public sector: business process management cores big at Florida State Agency

Article Abstract:

The influence of the private sector process management revolution on the Florida Department of Revenue becoming a place of excellence is discussed. The benefits the private sector tools can bring in the public sector of the American business from process management revolution are discussed.

Author: Weeks, Dale, Bruns, Dave
Publisher: John Wiley & Sons, Inc.
Publication Name: Journal of Organizational Excellence
Subject: Business
ISSN: 1531-1864
Year: 2005
Florida, Manufacturing processes, Company process management, Production processes, Private sector, Public sector, Florida. Department of Revenue

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The Antioch Company brings lean into the office

Article Abstract:

The pragmatic lean office program of The Antioch Company consists of methods for controlling overheads in administrative, support and other office processes. The Antioch Company's Kaizen Blitz is a program for improving time, cost and productivity by identifying the waste in processes.

Author: Huls, Kristi
Publisher: John Wiley & Sons, Inc.
Publication Name: Journal of Organizational Excellence
Subject: Business
ISSN: 1531-1864
Year: 2005
Paperboard Containers, Paperboard Container Manufacturing, Ohio, Paperboard mills, Paperboard, Production Management, Paperboard Containers and Boxes, Office Administration, Economic aspects, Paper products industry, Office management, Antioch Co.

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The influence model: Using reciprocity and exchange to get what you need

Article Abstract:

An overview on the Cohen-Bradford Influence model and its implementation by using reciprocity and exchange methods for desired success in organizational and personal life is presented.

Author: Bradford, David L., Cohen, Allan R.
Publisher: John Wiley & Sons, Inc.
Publication Name: Journal of Organizational Excellence
Subject: Business
ISSN: 1531-1864
Year: 2005
Strategy & planning, Models, Planning, Usage, Organizational behavior, Company business planning, Success, Influence (Psychology), Organizational behaviour

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Subjects list: Management, Company business management, Methods
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